Our Privacy Policy and Terms of Service, in one place.
Last updated: March 2026
We collect information you provide directly to us, such as when you create an account, subscribe to our service, or contact us for support. This includes:
We use the information we collect to:
We implement comprehensive security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Your data is encrypted in transit and at rest using industry-standard protocols. We use Supabase for secure data storage with end-to-end encryption and regular security audits.
We use cookies and similar tracking technologies to enhance your experience, remember your preferences, and understand how you use our service. You can control cookie settings through your browser, though disabling cookies may affect functionality.
We use the following third-party services that may collect or process your information:
Each service has its own privacy policy that governs their use of your data.
Depending on your location, you may have rights regarding your personal information, including:
To exercise these rights, please contact us using the information provided below.
We retain your personal information for as long as necessary to provide our services and comply with legal obligations. When you delete your account, we remove your personal data within 30 days, except where retention is required by law.
We may update this privacy policy from time to time. We will notify you of significant changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of the service following such modifications constitutes your acceptance of the updated policy.
If you have questions about this privacy policy or our privacy practices, please contact us at:
MetricVault AI
Email: support@metricvaultai.com
Last updated: March 2026
By accessing and using MetricVault AI, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.
MetricVault AI provides a suite of tools for advanced analytics, AI-powered insights, and metric tracking. The service is provided on an "as-is" and "as-available" basis. We make no warranties, expressed or implied, regarding the service.
To use certain features of the service, you may be required to register for an account. You agree to:
Paid subscriptions are billed according to your chosen plan. You agree to:
Refunds are provided according to our refund policy. We reserve the right to change pricing with 30 days' notice.
You agree not to use the service for any unlawful purposes or in any way that could damage or interfere with the service. Prohibited conduct includes:
All content and materials on MetricVault AI, including text, graphics, logos, and software, are the property of MetricVault AI or its content suppliers. You may not reproduce, distribute, or transmit any content without our express written permission. You retain all rights to any content you upload or submit to the service, subject to the rights you grant to us to use such content.
To the fullest extent permitted by law, MetricVault AI shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including lost profits, arising out of or relating to your use of or inability to use the service. Our total liability to you shall not exceed the amount you have paid for the service in the preceding 12 months.
While we strive to maintain continuous service availability, we do not guarantee uninterrupted or error-free service. We reserve the right to modify, suspend, or discontinue the service with or without notice. We shall not be liable for any service interruptions or resulting damages.
We may terminate or suspend your account and access to the service immediately, without notice, if you violate these terms. You may cancel your account at any time through your account settings. Upon termination, your right to use the service ceases immediately.
We reserve the right to modify these terms at any time. We will notify you of significant changes by posting the updated terms on this page. Your continued use of the service after such modification constitutes your acceptance of the updated terms.
If you have questions about these terms or the service, please contact us at:
MetricVault AI
Email: support@metricvaultai.com
Last updated: March 2026
If you are located in the European Economic Area (EEA), the United Kingdom, or Switzerland, you have specific rights regarding your personal data under the General Data Protection Regulation (GDPR) and equivalent national laws. These include:
We process your personal data under one or more of the following lawful bases:
MetricVault AI is operated from the United States, and your data may be transferred to and processed in the U.S. and other countries where our service providers operate. When data is transferred outside the EEA, UK, or Switzerland, we rely on appropriate safeguards such as Standard Contractual Clauses approved by the European Commission and applicable adequacy decisions.
To exercise any of the rights described above, email support@metricvaultai.com from the address associated with your account. We will respond within 30 days. There is no charge for reasonable requests.
If you believe we have not handled your personal data lawfully, you also have the right to lodge a complaint with your local data protection authority. A directory of EU authorities is available on the European Data Protection Board website.
Our service is not directed at children under 16. We do not knowingly collect personal data from anyone under 16. If you become aware that a child has provided us with personal data, please contact us and we will delete it.
For data protection questions, the right of access, deletion requests, or any GDPR-related inquiries, contact us at support@metricvaultai.com.